Many of you ask how can we get the best Accommodation or how to add more people to your group, etc, when you come to the Weekender. Our famous Weekender Reception Girls have taken time out to share some hot tips with you... One very important point - Due to recently added attractions there is only limited car parking available at the site, therefore if you are coming by car please car share as much as possible and large groups would do better to use a minibus.
You can increase your party size by adding extra people to your group, at any time. If you have received your 'Confirmation of Booking' form simply add the extra person or persons details in the next available place on the form and include their full payment & photos when you send the form back. The form will take up to 12 people. Don't remove any of the details at the top of the form, just put a thin line through the existing number of people and write the new total next to it. Also please include a separate note, with your reference number at the top, inside saying you have added people when you send the form back. If there is no more space on the confirmation form, simply write the extra persons' details on a separate sheet of paper and include it with the confirmation form when posting it back (plus their payment & photos). If you wont to add someone after you have returned your 'Confirmation Form' - no problem - just ring the office and they will tell you what to do.
Although we get to meet lots of you, unfortunately we don't know all of you, so remember never send back your confirmation form with a name or address missing (as this will only annoy the office girls). Get your Confirmation Form back on time, complete with all photos and correct payments. Don't send them separately and never miss off an address. Make sure you enclose 2 photos of every person and everyone's name and full address are clearly printed. All confirmations that arrive with anything missing or incorrect sit in a box until everyone else has been processed so problem forms get allocated last!.
The Weekender Booking & Info Lines get very busy and the girls are often quite tied up. The best way to contact us is by e-mail at info@weekenders.co.uk  The best times to ring are between 11am to 6pm Monday to Friday.  If you have already booked, ALWAYS quote your REFERENCE number when calling or e-mailing. Remember the easiest way to contact us is always by e-mail at info@weekenders.co.uk and we try to respond within 24 hours or sooner
Always book as early as possible as the best accommodation is allocated to early bookers You can always add more people to your group later on, and still retain the best accommodation available. Also to get the best accommodation please make sure your 'Confirmation of Booking' Form gets back to us on time. Never send your Confirmation Form back late or with anything missing unless you want to get put in a tent!
NOW, this is the important bit!! For reasons that even we don't understand, virtually all of the accommodation, including the brand new units, have sleeping arrangements for groups of people in even sizes of 4, 6 and 8, plus multiples of these numbers. (Large groups above 8 in size are allocated several holiday homes or chalets near to each other). So, if you want to get the best and newest accommodation try and arrange your party so that the final number is 6 upwards! There is only a limited amount of smaller accommodation so you do need to book early is your group size will be smaller than six in total. Groups of 5 are normally allocated a four berth with one person using the sofa, and groups of 7 people a six berth with one on the sofa.
At the event our reception girls are always bending over to help you. But it does get busy on the first day, So you can avoid long queues when checking have all your security deposits sorted out before you arrive. After you collect your Weekender Pass, get ONE person to collect your keys and pay the security deposit. This makes things easier for everyone and stops the reception girls from pulling their hair out.
At every event we could make a fortune selling swimming costumes!! So many people forget to bring them, then see the pool party and wished they had!! So this time don't forget your swimwear! Remember the fabulous Indoor Waterworld is FREE for you to use the whole weekend!
			Back in your accommodation don't turn the music up loud, especially after midnight. There are always some people, for various reasons, including staff on shifts, trying and sleep in their accommodation. Also please make sure that you leave your accommodation clean and tidy when you check out. Security make a note of noisy and untidy groups and allocate them miles away next time they book!
Finally, enjoy yourself, like us Stay Cool and Chill Out!
					One last pointer for those who love a drink,
here's something to remember, Click on the mouse for details.

THE SMALL PRINT...    OUR TERMS & CONDITIONS

OUR PRICE GUARANTEE

The Weekender Organisation guarantee not to increase the advertised price of the Event once you have received your confirmation of booking from us.

CANCELLATION & REFUNDS

We start to incur costs for your booking from the time your booking is made. Therefore in keeping with all holiday bookings, deposits are non-refundable. If a member of your party wishes to cancel we must receive a written request at least 3 weeks (21 days) before the event. We will then be able to refund their payment less their deposit. After this time we regret no refunds of any kind can be made.

CHANGES BY YOU

If you change the number of people for whom you have booked, the total price will be re-calculated for the new party size. If your party reduces in number to less than 4, and you are an onsite booking, it may mean that surcharges are payable if you wish to remain onsite (or you can switch to the hotel accommodation), as there is no onsite accommodation for groups smaller than 4 people. We also offer hotel accommodation for groups of just one person upwards.

LIABILITY & INSURANCE

The Weekender Organisation accepts no responsibility for any loss or damage to your personal belongings whilst you are at the holiday centre. You may wish to take out insurance cover for your stay. If you already have annual holiday insurance this may cover you for your visit, please check with your policy provider. You can also obtain short break cover from RAC Insurance Services for about £4 (Tel. RAC Insurance on 0800 0726999) or from Barclays Travel Insurance, for about £5 (Tel. Barclays Travel Line on 0845 600 8090). Short break insurance is readily available from holiday insurers and on the internet.

DATA PROTECTION

Names and addresses supplied to us for your booking are kept secure and are for our use only. We DO NOT sell your information to third parties or pass on any information for other companies to use in mailing lists.

APPEARANCES

We reserve the right to change, cancel, or substitute any DJ or Artiste if due to circumstances beyond our control it is not possible for a DJ or Artiste to appear. Occasionally DJ's and Artistes are advertised prior to final confirmation and may be subject to change.

ACCOMMODATION

MOST accommodation has a either a sofa or a convertible bed-settee in the lounge. This will have to be used as a part of your sleeping arrangements if you:

1. Booked late.

2. If you were late returning your Confirmation Form or any photo's.

3. If your group has increased in size since you originally booked.

4. If your group size is an odd number, such as 5, 7 or 9.

Also note that all accommodation includes a least one double bed. Virtually all of the accommodation have sleeping arrangements for groups of people in even sizes of 4, 6 and 8, (Large groups above 8 in size are allocated several holiday homes or chalets near to each other). Groups of 5 are normally allocated a four berth with one person using the sofa, and groups of 7 people a six berth with one on the sofa.

BREAKAGES & DAMAGE

Any breakages found in your accommodation must be reported to Reception on arrival. All guests are responsible for their accommodation and it's contents. Any breakages should be reported to Reception straight away. Vauxhall Holiday Park Security Staff will be making checks and any damage will be the responsibility of, and charged to, the party in the accommodation concerned.

FORCE MAJEURE

The Weekender Organisation shall be under no liability if they are unable to carry out any provision of the booking for any reason beyond their control, including (without limiting the foregoing) Act of God, legislation, war, terrorism, fire, flood, drought, failure of power supply, lock out, strike or other action taken by employees in contemplation of furtherance of a dispute or owing to any inability to produce materials required for the performance of the event.

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